Fintech Training and Compliance Expert

24 hours ago


Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

About FatakPay Digital: We are a pioneering fintech company dedicated to providing innovative debt collection solutions.

Job Summary: We are seeking an experienced Fintech Training and Compliance Expert to lead our training and quality assurance initiatives.

Key Responsibilities:

  • Develop and implement comprehensive training programs for debt collection agents
  • Design and deliver compliance training to ensure adherence to regulatory guidelines and company policies
  • Monitor and evaluate agent performance to identify areas of improvement
  • Collaborate with team leaders to ensure quality standards are upheld across teams

Requirements:

  • Minimum 3 years of experience in training or quality analysis, preferably in the debt collection or financial services industry
  • Familiarity with CRM systems and call monitoring tools
  • Excellent presentation and communication skills
  • Analytical mindset to evaluate call metrics and provide actionable insights

Salary and Benefits: ₹900,000 - ₹1,200,000 per annum, including competitive bonuses and career growth opportunities.



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