Customer Support and Service Excellence Lead
2 days ago
This is a full-time on-site role for a Customer Service Operations Specialist located in the Greater Delhi Area. The specialist will be responsible for managing customer interactions, ensuring customer satisfaction, analyzing service operations, and providing customer support.
The role involves handling customer queries, optimizing service operations, and maintaining high levels of customer satisfaction.
Required Skills and Qualifications- Critical Skills:
- Customer Service Operations
- Service Operations
- Key Qualifications:
- Strong Analytical Skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Prior experience in the beauty or skincare industry is a plus
- Proficiency with Microsoft Excel
- Bachelor's degree in Business Administration, Marketing, or related field
We are committed to delivering exceptional results and offer a range of benefits to our employees, including opportunities for professional growth and development.
This role provides a unique chance to contribute to a dynamic and innovative organization, working alongside a talented team of professionals who share your passion for excellence.
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