Team Lead

6 days ago

Thāne, Maharashtra, India Reflective Customer Solutions Full time
Team Leader – Inside Sales (Financial Assistance Industry)Location: Thane, Mumbai Shift: 7:30 PM – 4:30 AM IST (Fixed, Canada overlap)Employment: Full-time, Permanent Reflective Customer Solutions (RCS) partners with Licensed Insolvency Trustees across Canada, providing sales and back-office support for federally regulated debt relief programs.

We help Canadians in financial distress find legal, government-approved solutions through our outbound and inbound sales teams.

We are seeking a Team Leader – Inside Sales who can drive performance, motivate counsellors, and ensure sales excellence.

This role is suited for someone who not only understands sales but also knows how to bring out the best in people.

Key Responsibilities Lead, mentor, and motivate a team of Inside Sales Executives to meet and exceed targets.

Monitor daily activity (calls, leads, conversions) and enforce discipline in sales processes.

Coach team members through role plays, feedback sessions, and performance reviews.

Analyze sales data, prepare reports, and share insights with management.

Manage CRM hygiene and ensure accurate data entry, follow-ups, and compliance.

Handle escalated client interactions with confidence and professionalism.

Build a positive, competitive, and supportive team environment.

Contribute to hiring, training, and development of sales counsellors.

Requirements Minimum 2–3 years of proven sales experience in BPO, international process, or financial services.

Prior team leader/supervisory experience with a sales team is preferred.

Strong communication and leadership skills with the ability to inspire.

Excellent spoken English (neutral accent).

Hands-on with CRM systems, Excel, and data tracking.

Ability to manage pressure, handle objections, and drive consistent results.

Willingness to work a permanent night shift (7:30 PM – 4:30 AM IST).

Graduate degree or higher.

What We Offer Base salary with performance-linked incentives.

Opportunity to build and scale a sales team with international exposure.

Growth path to Sales Manager and higher leadership roles.

Modern office in Thane with supportive culture.

At RCS, you will not just manage a team, you will shape careers and directly impact Canadian families seeking financial relief.

If you are a driven leader who thrives on results and accountability, this is your opportunity.

  • Team Lead, Team lead

    2 days ago

    Thāne, Maharashtra, India Amazon Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a...

  • Team Lead

    2 weeks ago

    Thāne, Maharashtra, India Evonik Full time

    Job Title : Team Lead – Customer Service Reporting To : Head - Customer Service (India Region) Entity : Evonik India Pvt. Ltd. Work Location : ThanePurpose of the position:The role of the CS Team Lead is in conjunction with the Head of CS & team members to jointly translate the CS India strategy into operational elements. The Team Leader operationally...

  • Team Lead

    3 hours ago

    Thāne, Maharashtra, India Aaum & Co Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    About AAUM & Co., Chartered Accountants:AAUM & Co. is a leading financial services firm dedicated to providing top-notch accounting and tax solutions to our clients. With a commitment to excellence, we are seeking a skilled and detail-oriented Team Lead - Senior Associate experienced in Indirect/Direct Tax and Audit to join our dynamic team in Thane.Office...

  • Team Lead

    2 days ago

    Thāne, Maharashtra, India Twiite Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Responsibilities:* Manage team performance* Collaborate with cross-functional teams* Ensure project deadlines met* Lead by example* Develop strategic plans

  • Team Lead

    1 week ago

    Thāne, Maharashtra, India JM Financial - Dwello Full time

    Position Team Lead - Real Estate Consulting Objective The person with this role will be responsible for ensuring that the organization is able to drive a team in the given micro-market that meets the targets 1 BASIC ROLE INFORMATION Function Department Vertical Sales Years of Experience Post Graduate Management Level Manager ...

  • Team Lead

    1 week ago

    Thāne, Maharashtra, India TP Full time

    We are actively hiring for US Healthcare Process (Operations - Team Leader)Job descriptionDesignation- Team LeadLocation- ThaneSalary - 5LPA to 6.5LPA Shift- 24x7 Rotational Shift (Including Night Shifts)5 Days Working with 2 rotational week offs Immediate Joiners Preferred Responsibilities- Manage a team of healthcare professionals responsible for...

  • Team Lead

    24 hours ago

    Thāne, Maharashtra, India JM Financial - Dwello Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    Position : Team Lead - Real Estate ConsultingObjective : The person with this role will be responsible for ensuring that the organization is able to drive a team in the given micro-market that meets the targets.1. BASIC ROLE INFORMATION:Function / Department / Vertical: SalesYears of Experience: Post GraduateManagement Level : ManagerAccountable to...

  • Team Lead

    4 days ago

    Thāne, Maharashtra, India TP Full time

    We are actively hiring for US Healthcare Process (Operations - Team Leader) Job description Designation- Team Lead Location- Thane Salary - 5LPA to 6.5LPA Shift- 24x7 Rotational Shift (Including Night Shifts)5 Days Working with 2 rotational week offs Immediate Joiners Preferred Responsibilities- Manage a team of healthcare professionals responsible...

  • Team Lead

    5 days ago

    Thāne, Maharashtra, India TP Full time

    We are actively hiring for US Healthcare Process (Operations - Team Leader) Job description Designation- Team Lead Location- Thane Salary - 5LPA to 6.5LPA Shift- 24x7 Rotational Shift (Including Night Shifts)5 Days Working with 2 rotational week offs Immediate Joiners Preferred Responsibilities- Manage a team of healthcare professionals responsible for...

  • Team Lead

    5 days ago

    Thāne, Maharashtra, India TP Full time

    We are actively hiring for US Healthcare Process (Operations - Team Leader) Job description Designation- Team Lead Location- Thane Salary - 5LPA to 6.5LPA Shift- 24x7 Rotational Shift (Including Night Shifts) 5 Days Working with 2 rotational week offs Immediate Joiners Preferred Responsibilities- Manage a team of healthcare professionals...