
Team Lead
4 days ago
We are actively hiring for US Healthcare Process (Operations - Team Leader)
Job description
Designation- Team Lead
Location- Thane
Salary - 5LPA to 6.5LPA
Shift- 24x7 Rotational Shift (Including Night Shifts)
5 Days Working with 2 rotational week offs
Immediate Joiners Preferred
Responsibilities-
Manage a team of healthcare professionals responsible for medical billing, claims processing, and customer service.
Oversee daily operations to ensure efficient workflow management, quality control, and adherence to SLA targets.
Develop strategies to reduce attrition rates through effective training programs and employee engagement initiatives.
Collaborate with cross-functional teams to identify areas for improvement in healthcare processes and implement changes accordingly.
Analyze performance metrics such as AHT, CSAT, SLA compliance, shrinkage rate, etc. to optimize team efficiency.
Interested candidates can connect for further details-
Neelam -
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