
Education Services Sales Specialist
1 day ago
The Student Guidance Specialist will be responsible for transforming qualified leads into paid customers through various channels.
- Drive Conversions: Convert qualified inbound leads to paid enrollments via phone, WhatsApp, email, and video, owning the funnel from first touch to payment.
- Own Onboarding: Guide students through documents, timelines, and milestones, coordinating handoffs with operations through the visa stage.
- CRM Excellence: Operate in Intercom (or similar) with rigorous pipeline hygiene, activity logging, segments/views, sequences, and weekly reporting.
- Partner Outreach: Conduct targeted outbound to schools, counselors, influencers, and ambassadors to generate referrals and co-marketing.
- Educate & Guide: Clearly explain pathways, timelines, and expectations, handling objections on fees, fit, and safety.
- Achieve Targets: Meet or exceed monthly conversion and collection goals.
- Report Progress: Publish weekly dashboards on response times, contact attempts, show-up rate, conversion, and revenue collected.
Requirements:
- Experience Required: 3–6+ years in study-abroad/education services sales for the Indian market with consistent conversions.
- Proven Track Record: Demonstrated success in closing paid enrollments and meeting monthly targets.
- CRM Proficiency: Intercom preferred; HubSpot/Zoho/Salesforce a plus.
- Tech-Savvy: Google Workspace, WhatsApp Business, basic GA4/Clarity awareness, spreadsheets; comfort with call recording/QA.
- Communication: Strong English and Hindi; additional Indian languages are a plus.
- Results-Oriented: Data-driven mindset with command of funnel math (attempts, connects, show-ups, close rate, collection rate).
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