Content Servicing Director

1 day ago


Mumbai, Maharashtra, India Pepper Content Full time
About the Role

We are seeking an experienced Content Servicing Director to join our team at Pepper Content. As a key member of our leadership team, you will be responsible for driving business growth and delivering exceptional client experiences.

The ideal candidate will have a proven track record in account management, client services, and digital marketing agency experience. You should be confident in building new client relationships, maintaining existing ones, and inspiring repeat business.

Job Responsibilities
  • Cultivate strong relationships with clients through exceptional after-sales service.
  • Create a positive onboarding experience for new clients.
  • Regularly interact with clients through phone calls, email communications, or face-to-face meetings.
  • Maintain accurate records of all existing and potential clients.
  • Ensure timely receivables and cash flow from clients.
  • Coordinate with internal teams to meet project deliverables.
Requirements
  • At least 8+ years of experience in account management/client services roles in digital marketing agencies.
  • Excellent verbal, written communication, and presentation skills.
  • Ability to work beyond job descriptions and adapt to changing priorities.
  • Understanding of market trends and competitor activities.
  • Proven ability to utilize Salesforce contact platform.
About Us

Pepper Content is a leading global content marketplace that connects companies with top talent. We're committed to delivering exceptional client experiences and driving business growth. If you're passionate about content servicing and business development, we encourage you to apply for this exciting opportunity.

What We Offer
  • Paid leaves for new parents.
  • Paid menstrual leave.
  • Flexible work timings.
  • Medical insurance coverage for employees and dependents.


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