Content Account Manager for Global Content Marketplace

1 day ago


Mumbai, Maharashtra, India Pepper Content Full time

Pepper Content, a leading global content marketplace, is seeking an experienced Content Account Manager to join its team. This role is responsible for cultivating strong relationships with clients, ensuring their satisfaction, and driving repeat business.

As a Content Account Manager at Pepper Content, you will be the primary point of contact for a portfolio of clients, providing exceptional after-sales service, creating positive onboarding experiences, and maintaining accurate records of all existing and potential clients.

The ideal candidate will have at least 8+ years of experience in account management/client services roles in digital marketing agency experience is a plus. They must possess excellent verbal, written communication, and presentation skills, be flexible, and willing to work beyond the job description. The ability to multitask, work under pressure, and deliver results efficiently is essential.

This role offers a competitive salary range of $120,000 - $150,000 per annum, depending on location and experience, along with a comprehensive benefits package that includes paid leaves for new parents, paid menstrual leave, flexible work timings, medical insurance coverage, and COVID-19 insurance coverage.

To succeed in this role, you will need to be proactive, highly organized, and able to analyze performance data to offer clients data-driven business insights. You will also need to be able to inspire repeat business from clients, respond to client inquiries in a timely and professional manner, and ensure smooth functioning of accounts internally.



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