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ServiceNow Infrastructure Specialist

3 weeks ago

Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
ServiceNow Technical Architect

We are seeking a highly skilled ServiceNow Technical Architect to lead the design, implementation and delivery of scalable ServiceNow solutions across ITOM, HRSD, and ITAM modules.


Key Responsibilities:
  • Lead the architecture, design, and implementation of ServiceNow solutions.
  • Define and enforce best practices, coding standards, and architectural guidelines.
  • Collaborate with business stakeholders to translate requirements into technical designs.
  • Design and optimize CMDB, Discovery, Service Mapping, Event Management (ITOM).
  • Implement HR Service Delivery processes, workflows, and employee experience portals.
  • Architect and oversee IT Asset Management (Hardware & Software) lifecycle solutions.
  • Lead integrations with third-party systems using REST/SOAP, IntegrationHub, etc.
  • Provide technical leadership to developers and ensure solution scalability.
  • Participate in governance, code reviews, and platform upgrades.

Requirements:
  • 10+ years of IT experience with at least 6+ years in ServiceNow.
  • Proven expertise as a ServiceNow Technical Architect in large-scale implementations.
  • Strong hands-on experience in ITOM (Discovery, CMDB, Service Mapping, Event Mgmt.), HRSD, and ITAM.
  • Proficiency in ServiceNow scripting (JavaScript, Glide API, Flow Designer).
  • Deep understanding of ITIL processes and alignment with ServiceNow capabilities.
  • Experience in system integrations and enterprise architecture.
  • Excellent communication and stakeholder management skills.