
ServiceNow Development Specialist
5 days ago
We are seeking a highly skilled ServiceNow developer to join our transformation program. The ideal candidate will have strong hands-on experience in ServiceNow development, particularly in Order Management.
Key Responsibilities:- Develop enhancements identified during UAT and review existing designs for improvements.
- Implement ServiceNow OM and CSM solutions, including simple order capture and orchestration, complex order capture and orchestration with links to SPM & CSM, integrations with third-party tools.
- Collaborate with ServiceNow Architect and tech leads to design and implement best-practice ServiceNow solutions, ensuring they align with platform standards and minimize customizations.
- Strong hands-on experience in ServiceNow development (6+ years total, 3+ years in Order Management), good knowledge of ServiceNow modules: CSM, ITSM, SPM.
- Deep understanding of Workspaces, UI Builder, Flow Designer, proficiency with integrations (scripted APIs, Integration Hub).
- Excellent knowledge of ServiceNow platform and core features (CMDB, applications, shared capabilities), practical experience in portal management & customization.
- Strong experience in Service Catalog definition and setup, ability to design, prototype, and transform ideas into ServiceNow solutions.
- Knowledge of sales and ordering processes (SPM processes a plus).
- Work on high-visibility projects that drive business growth and innovation.
- Collaborate with experienced professionals who share your passion for ServiceNow development.
- Opportunities for professional growth and skill development.
- Strong problem-solving and analytical skills, experience collaborating with architects, BAs, and tech leads.
- Capable of translating user stories into ServiceNow features with minimal customization.
- Fluent English with excellent communication skills (ability to explain complex topics to non-IT stakeholders), fast learner with proactive attitude.
- Strong teamwork skills – able to support and collaborate when challenges arise.
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