Servicenow Developer

3 weeks ago

Chennai, Tamil Nadu, India virtusa Full time

Title Servicenow DeveloperTier Tier 3 Senior Software Engineer As a ServiceNow Developer your primary responsibility will be to manage and optimize the ServiceNow platform to support the organizations IT Asset Management ITAM with primarily working on implementation of SAM and HAM You will collaborate with cross functional teams to ensure the platform meets business needs and aligns with ITIL best practices Roles Responsibilities Creation implementation modification of ServiceNow SAM HAM components Customize and configure ServiceNow SAM HAM Pro to meet specific organizational needs Participation in at least two ServiceNow deployment projects specifically ITSM Asset Management and Hardware Asset Management HAM Software Asset Modules SAM Collaborate with cross functional teams to integrate SaaS applications with ServiceNow SAM Pro Manage and oversee the entitlement upload process for in scope software publishers Understand detailed requirements and own code from design implementation test automation and delivery of high quality solutions to our customers Perform regular reconciliation of deployment details received from integration sources Scripting JavaScript for different modules for writing Rules Updating creating workflows APIs etcQualificationsBachelors degree in Information Technology Computer Science or related field 5 to 6 years of experience ServiceNow Developer with strong administration development and support skills on ServiceNow SAM HAM ServiceNow certifications preferred CIS HAM CIS SAM and CSA certified Strong understanding of ITSM processes and ITIL framework Excellent problem solving and communication skills Strong proficiency in JavaScript ServiceNow scripting and other relevant technologies In depth knowledge of IT Asset Management processes and best practices ServiceNow Certified System Administrator and Application Developer certifications preferred Familiarity with Agile development methodologies and ITIL v3 or v4 Certification preferredPreferred SkillsServiceNow administration and development Experience with ServiceNow SAM and HAM Implementation Scripting languages such as JavaScript ITIL best practices Integration with third party tools Strong analytical and troubleshooting skills

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