Senior IT ServiceNow Developer

5 days ago

Chennai, Tamil Nadu, India beBeeApplication Full time ₹ 15,00,000 - ₹ 20,00,000

Job Title : ServiceNow Application Developer.

Location : Bengaluru / Chennai / Noida.

Experience : 6 to 8 Years.

Job Summary :

We are seeking a skilled ServiceNow Application Developer with hands-on experience in ITSM module development, platform administration, and scripting.

The ideal candidate should be a self-motivated individual capable of handling complex workflows, managing platform upgrades, and delivering business solutions effectively through the ServiceNow platform. The selected developer will work closely with stakeholders to gather and understand business requirements and translate them into technical solutions.

Responsibilities :

- Develop and manage ServiceNow ITSM modules including :

1. Incident Management

2. Problem Management

3. Change Management

4. Configuration Management (CMDB)

5. Knowledge Management

- Handle medium to complex workflow management and automation.

- Manage ServiceNow instance upgrades and patches across customer environments.

- Collaborate with cross-functional teams and communicate effectively with clients.

- Provide support and troubleshooting for ongoing issues and enhancements.

Required Skills and Qualifications :

- Strong understanding and hands-on experience in ServiceNow administration, particularly ITSM.

- Proficient in JavaScript for both client-side and server-side scripting.

- Experience working with ServiceNow APIs.

- Good understanding of relational databases (MySQL, Oracle, SQL Server).

- Solid knowledge of database concepts and querying.

Desirable Certifications :

- ServiceNow Certified System Administrator

- ITIL V3 or V4 Foundation

- ServiceNow Certified Implementation Specialist - ITSM

Soft Skills :

- Strong verbal and written communication skills.

- Ability to interact with clients and stakeholders independently.

- Problem-solving mindset and attention to detail.

- Self-motivated with the ability to work independently and as part of a team.

Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

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