
ServiceNow Digital Transformation Expert
2 days ago
About People Prime Worldwide is not who we are working with. Our role is to guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.
Our company balances innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation.
We are looking for a seasoned ServiceNow ITOM Specialist with deep expertise in implementing and optimizing the ITOM suite, including CSDM, CMDB, and Discovery modules. The ideal candidate will bring strategic insight, technical proficiency, and a consultative mindset to drive digital transformation initiatives across enterprise environments.
Key Responsibilities:
- Lead end-to-end implementation of ServiceNow ITOM modules (Discovery, CMDB, CSDM)
- Design and maintain robust CMDB architecture aligned with CSDM standards
- Configure and optimize Discovery probes and patterns for accurate infrastructure mapping
- Collaborate with cross-functional teams to integrate ITOM with other ServiceNow modules (ITSM, ITAM, etc.)
- Conduct gap analysis, data normalization, and reconciliation strategies for CMDB health
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