Technical Support Professional

9 hours ago


Bengaluru, Karnataka, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Job Opportunity
We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will provide exceptional technical support and troubleshooting assistance to clients, ensuring high levels of customer satisfaction.

Responsibilities:
  • Respond to support requests in a timely and effective manner.
  • Diagnose complex issues and provide solutions that meet client needs.
  • Document issues and resolutions for future reference.
  • Collaborate with other teams to improve product performance and efficiency.

Requirements:
  • Excellent technical support and troubleshooting skills.
  • Strong analytical skills for diagnosing and resolving technical issues.
  • Customer-centric approach with excellent communication and interpersonal skills.
  • Ability to work independently and remotely with minimal supervision.
  • Bachelor's degree in IT or related field preferred.

Desirable Qualifications:
  • Experience with AI and cloud solutions.


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