Deliver High-Quality Customer Service

7 days ago


Hyderabad, Telangana, India beBeeAccount Full time ₹ 90,00,000 - ₹ 1,20,00,000

As a Technical Account Manager, you will play a pivotal role in delivering exceptional customer satisfaction by helping our organization enhance the way people work.

About the Role:
  • You will serve as a central point of contact for all support-related activities, providing both proactive and reactive services to our clients.
  • You will be part of a skilled team focused on a select set of high-profile strategic customers, striving to deliver high-quality service.
Key Responsibilities:
  • Drive cross-functional teams to ensure customer issues are clearly identified and resolved effectively.
  • Maintain strong relationships with clients, ensuring their needs are met and exceeded.
Requirements:
  • 10-12 years of experience with 2 years of customer-facing experience.
  • Flexible and ready to work in shifts that may include early morning or late evening hours to accommodate international regions.
  • Ability to work on weekends as needed.
  • Prior knowledge of ServiceNow implementation and certifications would be beneficial.


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