
Deliver High-Quality Customer Service
7 days ago
As a Technical Account Manager, you will play a pivotal role in delivering exceptional customer satisfaction by helping our organization enhance the way people work.
About the Role:- You will serve as a central point of contact for all support-related activities, providing both proactive and reactive services to our clients.
- You will be part of a skilled team focused on a select set of high-profile strategic customers, striving to deliver high-quality service.
- Drive cross-functional teams to ensure customer issues are clearly identified and resolved effectively.
- Maintain strong relationships with clients, ensuring their needs are met and exceeded.
- 10-12 years of experience with 2 years of customer-facing experience.
- Flexible and ready to work in shifts that may include early morning or late evening hours to accommodate international regions.
- Ability to work on weekends as needed.
- Prior knowledge of ServiceNow implementation and certifications would be beneficial.
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Hyderabad, Telangana, India beBeeCustomer Full time ₹ 36,00,000 - ₹ 52,00,000Delivering top-notch customer service is crucial for our organization's success. We are seeking a skilled International Chat Specialist to help us achieve this goal.Key Responsibilities: Handle international customer inquiries through chat in a professional manner. Provide prompt and accurate resolutions to customer issues. Maintain high levels of customer...
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