Customer Service Advocate

2 weeks ago

Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 18,00,000 - ₹ 30,00,000

Customer Service Representative Role

We are seeking a skilled and customer-focused professional to take on this challenging role. The position involves handling inbound and outbound calls, addressing customer inquiries, providing accurate information, and ensuring a positive customer experience.

Main Responsibilities:

  • Respond to customer queries in a timely and professional manner.
  • Maintain high customer satisfaction by providing accurate information and support.
  • Document all customer interactions and update CRM systems.

Key Requirements:

  • Graduate or diploma holder (any discipline).
  • Excellent verbal communication skills in English and local language.
  • Good listening skills, patience, and empathy when dealing with customers.

Essential Skills:

  • Basic computer knowledge (MS Office, Email, CRM tools).
  • Ability to work in a fast-paced environment and meet performance targets.

About This Role:

This is an exciting opportunity for someone who enjoys working with people and wants to make a difference in the world of customer service. As a customer service representative, you will be responsible for providing top-notch service to our clients and helping them resolve any issues they may have.

What We Offer:

We offer a competitive salary, excellent benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this role.

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