Telecommunications Customer Advocate

9 hours ago


Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

Job Role Overview

This role is centered around delivering exceptional customer experiences by effectively communicating and resolving issues related to telecommunications products and services.

  • Key responsibilities include making outbound calls to customers, identifying their needs, and recommending suitable products to meet those needs.
  • The ideal candidate will have strong interpersonal skills, be able to build rapport with customers, and navigate multiple systems while interacting with them.
  • This position also involves processing customer orders accurately and ensuring timely completion.
  • Ongoing training and professional development are essential for success in this role.

Required Skills & Qualifications

  • Strong verbal and written communication skills
  • Excellent problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Familiarity with customer relationship management (CRM) software

Benefits of This Opportunity

  • A comprehensive training program that equips you with the necessary skills to excel in your role
  • A supportive team environment that encourages collaboration and knowledge-sharing
  • A competitive compensation package and opportunities for career advancement

Why You'll Love This Job

  • Opportunities to grow professionally and develop new skills
  • A dynamic and inclusive work environment
  • The satisfaction of knowing you're making a positive impact on customers' lives


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