
Female Telecommunications Liaison
3 days ago
We seek a Telecommunication Professional to join our team. This role involves handling incoming and outgoing calls, explaining studio services to potential customers, booking appointments, and maintaining strong client relationships.
Key Responsibilities:- Customer Interaction & Communication
- Handle inbound and outbound phone calls in a professional and courteous manner.
- Explain studio services such as event photography, portraits, wedding shoots, candid photography, product shoots, etc.
- Answer customer inquiries promptly and provide accurate information about packages and pricing.
- Appointment Booking & Scheduling
- Coordinate with customers to schedule appointments and photo sessions.
- Maintain and update booking records and calendars.
- Remind clients of upcoming shoots and ensure smooth scheduling.
- Lead Conversion & Sales Support
- Convert inquiries into confirmed bookings through effective communication.
- Share details of special offers, promotions, and customized packages.
- Support the studio team in achieving monthly sales and booking targets.
- Customer Relationship Management
- Build and maintain positive relationships with new and existing clients.
- Collect customer feedback and share insights with the management team.
- Ensure a friendly, helpful, and customer-focused approach in all interactions.
- Administrative Support
- Maintain records of calls, inquiries, and appointments.
- Assist in preparing daily and weekly reports for management.
- Provide support in studio operations as and when required.
The ideal candidate should have excellent communication skills, a friendly personality, and the ability to create a positive customer experience. We offer a fixed salary with incentives based on performance and bookings, as well as growth opportunities within the studio's customer relations and sales team.
A minimum educational qualification of 10th/12th Pass is required. Additional training in communication, sales, or customer service would be beneficial. Freshers with excellent communication and interpersonal skills are welcome to apply.
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