Chief Client Advocate

24 hours ago

Noida, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 90,00,000 - ₹ 1,20,00,000
About Customer Success Manager Role

We are looking for an experienced and proactive professional to drive client success with our platform.

The ideal candidate will possess excellent relationship management skills, a customer-centric mindset, and a passion for solving problems using technology.

Key Responsibilities
  1. Foster trust and ensure client satisfaction with our platform as the primary liaison between us and assigned clients.
  2. Maintain long-term relationships with key stakeholders across client organizations.
  3. Facilitate seamless onboarding of new clients, ensuring they are set up for success with our platform.
  4. Conduct training sessions to ensure clients understand and leverage the platform's features.
  5. Drive adoption of our solutions by understanding client goals and aligning them with product capabilities.
  6. Monitor client usage and proactively address any challenges or concerns.
Upselling and Cross-Selling Opportunities

Identify opportunities to expand clients' use of our platform, including introducing new features or services.

Collaborate with the sales team to maximize revenue opportunities within existing accounts.

Client Feedback and Advocacy

Act as the voice of the client within our organization, providing feedback to product and development teams to enhance our offerings.

Advocate for client needs and ensure their issues are resolved in a timely manner.

Performance Monitoring and Analysis

Analyze client success metrics (e.g., ROI, product adoption rates, etc.) and provide actionable insights to improve outcomes.

Prepare and deliver periodic reviews to demonstrate the value delivered by our platform.

Risk Mitigation Strategies

Proactively identify risks (e.g., dissatisfaction or reduced usage) and develop strategies to address them before they impact clients.

Requirements and Qualifications
  • Bachelor's degree in business, finance, technology, or a related field.
  • 3+ years of experience in customer success, account management, or a similar client-facing role in SaaS, fintech, or technology sectors.
  • Experience in the banking or NBFC space is a plus.
  • Exceptional communication, interpersonal, and presentation skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Analytical mindset with experience in using data to drive decisions.
  • Proficiency in using CRM and customer success tools.
  • Ability to manage multiple clients and priorities in a fast-paced environment.

  • Enterprise Client Advocate

    5 days ago

    Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Client Support Specialist\We are seeking a skilled Client Support Specialist to serve as the primary point of contact for our clients, ensuring they maximize the value of our solutions.\About the Role\This role requires a mix of strong communication, technical problem-solving, and customer relationship management skills. The ideal candidate is empathetic,...

  • Enterprise Client Advocate

    6 days ago

    Noida, Uttar Pradesh, India beBeeClientSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Description\Entities of this role include acting as the first point of contact for clients, ensuring timely and professional responses to inquiries. Additional responsibilities include managing onboarding and training sessions to facilitate smooth adoption of provided platforms. Troubleshooting issues related to these platforms while coordinating with...

  • Senior Client Advocate

    1 day ago

    Noida, Uttar Pradesh, India beBeeRelationship Full time ₹ 9,00,000 - ₹ 15,00,000

    Senior Relationship ManagerThis senior professional will play a pivotal role in driving sales activities for assigned real estate projects. They will leverage client interaction and follow-ups to generate leads, while coordinating between customers and the company for project details.Key Responsibilities:Support sales efforts for designated real estate...

  • Senior Client Advocate

    5 days ago

    Noida, Uttar Pradesh, India beBeeAccount Full time ₹ 10,00,000 - ₹ 12,00,000

    Post-Sales Manager Role OverviewWe are seeking a seasoned professional to ensure seamless client onboarding, delivery, and long-term relationship management. This experienced Post-Sales Manager will act as the bridge between sales, delivery, and clients—ensuring customer success, retention, and growth through effective communication, proactive issue...

  • Global Customer Advocate

    4 days ago

    Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 5,50,000

    Job DescriptionWe are seeking a Global Customer Advocate for an international role. The ideal candidate will have exceptional communication skills and a passion for delivering outstanding support to a global client base. This position is a great opportunity for individuals looking to build a career in customer advocacy.Responsibilities:Handle inquiries and...

  • Chief Revenue Officer

    2 days ago

    Noida, Uttar Pradesh, India Consult SP Full time ₹ 50,00,000 - ₹ 1,00,00,000 per year

    Chief Revenue Officer (CRO)Location: Noida, India (with regional travel)Salary: Up to ₹1 crore per annumAbout the Role:A fast-scaling cloud-based solutions provider is hiring a Chief Revenue Officer to lead and grow its India revenue and client portfolio. This is a leadership role with full ownership of the India P&L, including direct and channel sales,...

  • Legal Counsel

    2 days ago

    Noida, Uttar Pradesh, India Advocate Assist Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    In-House Legal CounselCompany OverviewWe are a rapidly growing global technology firm with offices across India, Singapore, and the Philippines. Based out of Noida, our company operates in the dynamic fintech space, delivering innovative solutions to clients worldwide.Position SummaryWe are seeking a dynamic and experienced In-House Legal Counsel to join our...

  • Senior Client Service Specialist

    13 hours ago

    Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,13,200

    Job Description:The Client Relations Senior Administrator role is responsible for handling inbound queries via email and phone calls, resolving them, and/or triaging to the appropriate department as needed. This team is the primary contact center for internal clients and the face of S P Global for external clients.Responsibilities:Resolve queries received...

  • Chief Client Officer

    2 days ago

    Noida, Uttar Pradesh, India beBeeAccount Full time ₹ 15,00,000 - ₹ 20,00,000

    Client Success SpecialistWe are seeking a seasoned professional to deliver exceptional client experiences and drive long-term relationships.Lead client onboarding, ensuring seamless handovers from the sales team.Manage end-to-end project delivery, guaranteeing quality, timelines, and client satisfaction.Act as the primary point of contact for clients...

  • Chief of Staff

    2 days ago

    Noida, Uttar Pradesh, India Barclays Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Date live:09/02/2025Business Area:Banking Coverage & StructuringArea of Expertise:Business ManagementContract:PermanentReference Code:JR Join us as a "Chief of Staff' at Barclays' Investment Banking team , The team provides comprehensive financial advisory, capital raising, financing and risk management services to corporations, governments and financial...