Global Collections Specialist
4 weeks ago
At Jobs for Humanity, we are seeking a highly skilled Global Collections Analyst to join our team. As a key member of our collections team, you will play a critical role in delivering a superior servicing experience for our borrowers.
Key Responsibilities:- Initiate outbound phone calls and email correspondence to delinquent borrowers to ensure timely and effective collections.
- Utilize problem-solving and negotiation skills to establish successful resolutions of customer and account-related issues.
- Cure delinquent accounts by working with borrowers to bring payments up to schedule.
- Identify opportunities for increasing collection efficiency and proactively communicate with stakeholders.
- Understand our product line and explain features to borrowers, including loan terminology and payment logistics.
- Creatively utilize resources to generate contact with delinquent borrowers.
- Analyze trends in delinquent accounts and communicate findings to improve overall team performance.
- Bachelor's degree in business, finance, or a related field.
- Minimum 2+ years of customer-centric experience in a high-touch, fast-paced environment focused on servicing and repayment of financial products.
- Prior collections work experience in financial services and/or higher education industries is a distinct advantage.
- Strong interpersonal, communication, and listening skills, with the ability to connect with customers via phone, email, and chat.
- Excellent negotiation skills with proven ability to apply critical thinking to complicated problems for timely and effective resolution.
- Ideal candidate will possess a background incorporating investigative research.
- Empathetic, collaborative, and possesses a high level of accountability.
- Ability to work in a high-stress environment, managing stress professionally and without disruption to the operation, employees, or customers.
A passion for financial inclusion and access to higher education is a must, as well as comfort working with a global team across multiple time zones and locations. In addition, you should be comfortable working in a fast growth environment, with a small agile team, fast-evolving roles and responsibilities, variable workload, tight deadlines, a high degree of autonomy, and 80-20 everything.
-
Global Collections Specialist
3 weeks ago
Bengaluru, Karnataka, India Jobs for Humanity Full timeJob Title: Global Collections SpecialistJob Summary: We are seeking a highly skilled Global Collections Specialist to join our team at Jobs for Humanity. As a Collections Specialist, you will be responsible for interacting with delinquent borrowers, growing and nurturing customer relationships, and finding resolutions for their loan and payment related...
-
Global Collections Specialist
2 weeks ago
Bengaluru, Karnataka, India Jobs for Humanity Full timeRole OverviewAt Jobs for Humanity, we are seeking a skilled Global Collections Specialist to join our team. This role is a critical part of our mission to deliver a superior servicing experience for our borrowers. As a Global Collections Specialist, you will be responsible for interacting with delinquent borrowers, growing and nurturing customer...
-
Global Collections Specialist
3 weeks ago
Bengaluru, Karnataka, India Jobs for Humanity Full timeThe Role:At Jobs for Humanity, we're seeking a highly skilled Global Collections Specialist to join our team. As a key member of our collections team, you will be responsible for initiating outbound phone calls and email correspondence with delinquent borrowers, with the goal of resolving customer and account-related issues in a timely and effective...
-
Global Collections Specialist
4 weeks ago
Bengaluru, Karnataka, India Jobs for Humanity Full timeTHE ROLEAs a Collections Specialist at Jobs for Humanity, you will be the first point of contact and voice of the company to interact with delinquent borrowers. Your focus will be to deliver a superior servicing experience for each and every interaction with our borrowers. This includes:Initiating timely and effective collections to ensure low...
-
Collection Specialist
4 weeks ago
Bengaluru, Karnataka, India 75F APAC Full timeAbout 75F APAC75F APAC is a leading provider of IoT-based Building Automation & Energy Efficiency solutions for commercial buildings. Our global presence, with offices across India, Singapore, and the Middle East, enables us to serve a diverse range of clients. As a result of our dedicated efforts towards climate action, 75F APAC has earned recognition,...
-
Global Billing Specialist
3 weeks ago
Bengaluru, Karnataka, India Singular Full timeSingular is a cutting-edge attribution and marketing analytics platform empowering marketers to make data-driven decisions.As a Global Billing Specialist, you will be responsible for accurate and timely customer invoicing, maintaining billing accounts, and supporting the AR & Collection team in their activities.This role requires strong organizational...
-
Collection Specialist
2 weeks ago
Bengaluru, Karnataka, India VCATCH Full timeAs a key member of the VCATCH team, our Collection Specialist plays a vital role in ensuring the timely resolution of customer accounts.Responsibilities include:Contacting customers to inform them of overdue bills and negotiate suitable payment plans.Receiving and processing payments, as well as maintaining accurate records of customer accounts.Preparing...
-
Credit and Collections Specialist
4 weeks ago
Bengaluru, Karnataka, India Momentive Full timeJob Title: Credit and Collections SpecialistJob Summary:The Credit and Collections Specialist will be responsible for managing customer accounts, assessing credit worthiness, and collecting debts. The ideal candidate will have excellent communication and analytical skills, with the ability to work independently and as part of a team.Key...
-
Collection Specialist
3 weeks ago
Bengaluru, Karnataka, India Snaphunt Full timeThe OpportunityWe are seeking a skilled Collection Specialist to join our team at Snaphunt. As a Collection Specialist, you will be responsible for handling outbound calls, recovering loans from customers, and working with internal teams to ensure prompt and accurate order processing and delivery.The JobHandle outbound calls to customers to recover loansWork...
-
Collections Specialist
3 weeks ago
Bengaluru, Karnataka, India Blu consulting Full timeCollection Specialist RoleWe are seeking a highly skilled and experienced Collection Specialist to join our team at Blu Consulting.Key Responsibilities:Contact clients to collect outstanding debts while maintaining a positive relationship with the customerWork with clients to find solutions for their outstanding debtsFollow-up regularly with clients in an...
-
Global Billing Specialist
4 weeks ago
Bengaluru, Karnataka, India Singular Full timeSingular is a cutting-edge attribution and marketing analytics platform that empowers marketers to make data-driven decisions. As a Global Billing Specialist, you will play a crucial role in ensuring accurate and timely customer invoicing, maintaining billing accounts, and supporting the AR & Collection team in their activities. Your keen eye for detail and...
-
Global Billing Specialist
4 weeks ago
Bengaluru, Karnataka, India Singular Full timeSingular is a cutting-edge attribution and marketing analytics platform that empowers marketers to make data-driven decisions. As a Global Billing Specialist, you will play a crucial role in ensuring accurate and timely customer invoicing, maintaining billing accounts, and supporting the AR & Collection team in their activities.This position requires a...
-
Collection Specialist
3 weeks ago
Bengaluru, Karnataka, India Nirmal Vision Full timeJob Summary:We are seeking a highly skilled Collection Specialist to join our team at Nirmal Vision. As a key member of our Accounts Receivable department, you will be responsible for reducing delinquency and collecting outstanding balances from customers.Key Responsibilities:Monitor and maintain assigned accounts, ensuring timely collections and resolving...
-
Global Billing Specialist
2 weeks ago
Bengaluru, Karnataka, India Singular Full timeSingular is a cutting-edge attribution and marketing analytics platform, empowering marketers with actionable insights from unified data.With offices in major cities worldwide, we have a unique opportunity for a dedicated professional to join our team and contribute to our growth.As a Global Billing Specialist, you will be responsible for accurate and timely...
-
Business Collections Specialist
3 weeks ago
Bengaluru, Karnataka, India Blu consulting Full timeJob DescriptionJob Title: Collections SpecialistJob Type: Full-timeLocation: BangaloreAbout Us: Blu Consulting is a leading consulting firm that provides expert services in various fields. We are seeking a highly skilled and motivated Collections Specialist to join our team.Job Summary: We are looking for a Collections Specialist to collect outstanding debts...
-
Collection Specialist
3 weeks ago
Bengaluru, Karnataka, India CanPe Solutions India Private Limited Full timeJob Summary:We are seeking a highly skilled Collection Specialist to join our team at CanPe Solutions India Private Limited. As a key member of our collections team, you will be responsible for connecting with borrowers, guiding them through the repayment process, and ensuring timely collections.Key Responsibilities:Engage with borrowers through inbound and...
-
Collections Specialist
3 weeks ago
Bengaluru, Karnataka, India One Point One Solutions Full timeJob Title: Collections SpecialistLocation: Not SpecifiedExperience: 1-3 yearsProcess: ICICI (collection process)Roles and Responsibilities:Understanding the company's products and services.Providing customer support through email and phone calls.Resolving customer complaints and queries.Offering detailed information to customers.Maintaining records of each...
-
Global Billing Specialist
3 weeks ago
Bengaluru, Karnataka, India Singular Full timeSingular is a leading attribution and marketing analytics platform that empowers marketers to make data-driven decisions. As a Global Billing Specialist, you will play a critical role in ensuring accurate and timely customer invoicing, maintaining billing accounts, and supporting the AR & Collection team in their activities.Key responsibilities...
-
Global Billing Specialist
2 weeks ago
Bengaluru, Karnataka, India Singular Full timeSingular is seeking a detail-oriented and organized Global Billing Specialist to join our Finance team. As a key member of our team, you will be responsible for accurate and timely customer invoicing, regular maintenance of billing accounts, and supporting the AR & Collection team in their activities. Key Responsibilities: Be a part of the billing team...
-
Senior AR Collection Specialist
2 weeks ago
Bengaluru, Karnataka, India STARWORTH GLOBAL SOLUTIONS Full timeJob DescriptionSTARWORTH GLOBAL SOLUTIONS is a leading professional Training, HR Outsourcing firm, and Talent Search firm in the industry.We are seeking a Senior AR Caller for our client STARWORTH GLOBAL SOLUTIONS. As a Senior AR Caller, you will be responsible for managing and optimizing the Accounts Receivable process, including monitoring and ensuring...