
Senior Outlet Leader Position Open
3 days ago
As an Operations Manager, you will oversee multiple outlets across the region. Your role requires strong control, team management, and adherence to brand standards.
Key Responsibilities:- Conduct regular outlet visits to monitor compliance, resolve issues, and maintain brand image.
- Enforce punctuality, discipline, and adherence to SOPs at all outlets.
- Review outlet performance, sales reports, inventory usage, and expenses to ensure cost control.
- Maintain accurate employee data: attendance, shift schedules, joining/resignations, and performance records.
- Ensure timely submission of staff reports (login/logoff, daily work updates, etc.).
- Identify training needs and support managers in developing their teams.
- Motivate staff while ensuring accountability, productivity, and discipline across outlets.
- Address grievances, resolve conflicts, and maintain a positive work environment.
Job Requirements:
We are looking for a disciplined and proactive individual with excellent leadership skills and the ability to maintain discipline and motivate teams. You should have a Graduate degree in Hotel Management / Business Administration or equivalent, along with 2-4 years of experience in QSR / Hospitality / Retail operations.
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