Production Support Specialist

2 weeks ago


Noida, Uttar Pradesh, India NTT DATA Services Full time

About the Role:

We are seeking a Senior Production Support professional to join our team in Noida, India. The ideal candidate will have 6-9 years of experience in production support and be proficient in deployment tools such as JBoss, Tomcat, and Apache.

Key Responsibilities:

  • Monitor process and software changes that impact production support.
  • Communicate project information to the production support staff and raise production support issues to the project team.
  • Prioritize workload and provide timely and accurate resolutions.
  • Perform production support activities, including issue analysis and resolution within specified SLAs.
  • Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.

What We Offer:

As a Senior Production Support professional, you will have the opportunity to work with a diverse team of experts and contribute to the development of cutting-edge technology solutions.



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