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Production Support Specialist

1 month ago


Noida, Uttar Pradesh, India NTT DATA Services Full time

Req ID: 292644

NTT DATA Services is seeking a talented individual to join our team as a Production Support Specialist - BFSI. As a key member of our team, you will be responsible for providing exceptional support to our clients in the BFSI sector.

We are looking for a highly motivated and detail-oriented individual with 3-5 years of experience in production support. You should have hands-on experience with Windows Server, Linux, MSSQL, Oracle DB, Tomcat, ActiveMQ, JBoss, and deployment tools. Additionally, you should be proficient in ticketing tools such as Jira and Freshdesk.

About the Role:

As a Production Support Specialist - BFSI, you will be responsible for:

  • Performing production support activities, including issue analysis and resolution within specified SLAs.
  • Providing timely and concise communications to key stakeholders.
  • Working shifts and/or being on call to ensure task closure.
  • Ensuring strong debugging and troubleshooting skills.

About NTT DATA:

NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com.