
Ambassador of Customer Experience
6 hours ago
Ambassador of Customer Experience
As a highly motivated and customer-focused professional, you will be responsible for acquiring new customers, resolving customer queries, and providing a delightful customer experience.
Key Responsibilities:
- Explain Jio's recharges and services to potential customers.
- Assist customers in completing Jio recharge transactions.
- Sell new Jio connections to prospective customers.
- Resolve customer queries within agreed timelines.
- Ensure a delightful customer experience.
- Respond to customers in an appropriate tone and language.
- Capture customer details and data relevant to the call or service.
- Learn about Jio's plans, products, and services to add value to the offering.
Requirements:
- BASIC KNOWLEDGE OF READING AND WRITING.
- SMARTPHONE USAGE.
- ABILITY TO SPEAK LOCAL LANGUAGE.
- SALES AND CUSTOMER HANDLING SKILLS.
- ABILITY TO LEARN.
- GOAL AND RESULT ORIENTED.
Education: 10th pass with a minimum of 2 years of experience.
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