Ambassador of Customer Experience

6 hours ago


Imphal, Manipur, India beBeeCustomer Full time ₹ 2,50,000 - ₹ 5,00,000
Job Title:

Ambassador of Customer Experience

As a highly motivated and customer-focused professional, you will be responsible for acquiring new customers, resolving customer queries, and providing a delightful customer experience.

Key Responsibilities:

  • Explain Jio's recharges and services to potential customers.
  • Assist customers in completing Jio recharge transactions.
  • Sell new Jio connections to prospective customers.
  • Resolve customer queries within agreed timelines.
  • Ensure a delightful customer experience.
  • Respond to customers in an appropriate tone and language.
  • Capture customer details and data relevant to the call or service.
  • Learn about Jio's plans, products, and services to add value to the offering.

Requirements:

  • BASIC KNOWLEDGE OF READING AND WRITING.
  • SMARTPHONE USAGE.
  • ABILITY TO SPEAK LOCAL LANGUAGE.
  • SALES AND CUSTOMER HANDLING SKILLS.
  • ABILITY TO LEARN.
  • GOAL AND RESULT ORIENTED.

Education: 10th pass with a minimum of 2 years of experience.


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