Customer Service Representative

2 weeks ago

Imphal, Manipur, India beBeeCustomerService Full time ₹ 2,00,000 - ₹ 5,00,000

Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels.

  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues efficiently
  • Provide product information and make recommendations to customers
  • Upsell and cross-sell products to increase revenue
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • Education: High school diploma or equivalent required
  • Experience: 0-2 years of customer service experience preferred
  • Skills: Excellent communication and problem-solving skills; ability to work in a fast-paced environment

Benefits:

  • Competitive Salary: We offer a competitive salary and benefits package to our employees
  • Opportunities for Advancement: We provide opportunities for career growth and advancement to our employees

What We Offer:

  • A dynamic and supportive work environment
  • The opportunity to work with a variety of customers and products
  • Ongoing training and development opportunities

Key Skills: Customer service, communication, problem-solving, teamwork

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