Customer Service Associate

3 weeks ago

Imphal, Manipur, India Tynimo Lifestyle Private Limited Full time

ROLE AND ELIGIBILITY CRITERIA Role Position CSA Reporting to Supervisor ASM Location Imphal Basic Eligibility Criteria Experience 6 months-1 year experience is retail industry Fresher Qualification Undergraduate Graduate Selection Process Screening round by Hr Personal Interview by Operations Head KEY RESPONSIBILITIES Ensure high levels of customer satisfaction through excellent sales service Maintain outstanding store condition and visual merchandising standards Maintain a fully stocked store Ascertain customers needs and wants Recommend and display items that match customer needs Welcome and greet customers Manage point-of-sale processes Actively involve in the receiving of new shipments Keep up to date with product information Accurately describe product features and benefits Always be well groomed Go the extra mile to meet targets Maintain a clean and orderly environment in the store Follow all companies policies and procedures REQUIREMENTS AND SKILLS Customer Focus Effective communication - English Hindi Kannada Interpersonal Skills Role modelling Good physical endurance Basic understanding of sales principles and customer service practices Should be flexible with 24 7 shifts and working on holidays festivities Open to Feedback and learning High on Energy levels Friendly helpful confident and engaging personality Job Type Full-time Pay Up to 15 000 00 per month Benefits Health insurance Leave encashment Life insurance Paid sick time Provident Fund Schedule Day shift Rotational shift Supplemental pay types Commission pay Ability to commute relocate Imphal Manipur Reliably commute or planning to relocate before starting work Required Work Location In person

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