
Technical Support Liaison
1 week ago
We are seeking experienced professionals to handle inbound calls from existing customers.
- Full-Time positions available
- Shifts available between 4pm-10am IST
- Fluent in speaking, writing, and reading English is required
- A great office location with lots of perks - lounge, game room, onsite parking + much more
- Mentoring and guidance from a Canadian management team
Key Requirements
The ideal candidate will thrive in a teamwork oriented environment, be open to collaborating with others, motivated in helping their peers and customers and customer driven.
- Experience working in a Call Center environment handling incoming and/or making outgoing calls
- Customer Service oriented in developing and maintaining a positive customer interaction
- Strong English communication and people skills - written and verbal communication
- Ability to multi-task and comfortable operating in multiple applications at one time
- Open to flexibility in schedule including working extended or extra shifts
- Providing an exceptional customer service experience on every call
What We Offer
- Salary, Bonus, Health Benefits + much more
- Paid Time Off, Training and Development
- Ongoing English and Customer Service development classes
Location
- Must be able to commute to our office located in Goregaon West, Mumbai
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