Current jobs related to Client Experience Specialist - Coimbatore, Tamil Nadu - beBeeProject

  • Client Service Specialist

    1 week ago

    Coimbatore, Tamil Nadu, India beBeeClient Full time ₹ 8,00,000 - ₹ 15,00,000

    Client Service SpecialistWe are seeking a skilled Client Service Specialist to join our team.Job SummaryThis role involves interacting with clients through various channels, understanding their needs, and providing timely solutions. The ideal candidate will have excellent communication skills, be able to work under pressure, and possess a strong analytical...

  • Exhibition Experience Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeExhibition Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking a skilled Exhibition Experience Specialist to create engaging and immersive experiences for our clients. This full-time role involves designing and managing exhibition layouts, collaborating with clients to understand their vision, and working closely with internal teams to produce 3D visualizations and detailed drawings.Key...

  • Client Service Operations Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeOperations Remote Work Freelance Full time ₹ 60,00,000 - ₹ 75,00,000

    About the Role:As a Client Service Operations Specialist, you will play a pivotal role in ensuring the seamless execution and management of ongoing projects.You will serve as a vital bridge between clients and internal teams, fostering clear communication and efficient project management.This position requires proficiency in business Japanese and English to...

  • Customer Experience Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000

    Role SummaryThis is a full-time remote opportunity for a skilled Customer Experience Specialist to provide exceptional support, ensure customer satisfaction, and drive sales growth.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve issues promptly and effectivelyMaintain accurate customer recordsProactively engage...

  • Digital Experience Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeDesign Full time ₹ 6,00,000 - ₹ 12,00,000

    About this roleThis is an opportunity to make a meaningful impact as a Digital Experience Specialist, ensuring the seamless interaction between users and digital platforms.Key ResponsibilitiesCreate intuitive and visually appealing user experiences through wireframes, mockups, and prototypes.Collaborate with cross-functional teams to understand user needs...

  • Marketing & Client Acquisition Specialist

    5 days ago

    Coimbatore, Tamil Nadu, India SLJ Consulting Company Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Role:We are a fast-growing startup with a small, dedicated team looking for a hands-on Marketing & Client Acquisition Specialist who can wear multiple hats while focusing on bringing in clients from Australia and the USA. You will be responsible for generating leads, executing marketing campaigns, handling digital marketing activities, and...

  • Senior Client Liaison

    1 week ago

    Coimbatore, Tamil Nadu, India beBeeGrowth Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job Title:Client Relations SpecialistJob Description:The Client Relations Specialist is a critical role in driving business success through exceptional client experiences. This individual will be responsible for establishing and maintaining strong relationships with clients, delivering personalized solutions that meet their unique needs.This role requires a...

  • Elevate Employee Experience as an Exit Interview Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeEmployeeExperience Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Employee Experience SpecialistOverview:The Employee Experience Specialist plays a pivotal role in driving organizational growth by ensuring seamless employee transitions and capturing valuable insights.Key Responsibilities:Conducting structured interviews with departing employees to gather feedback and assess their experiences.Identifying key...

  • Client Relationship Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeAccount Full time ₹ 10,00,000 - ₹ 18,00,000

    Job Opportunity:We are seeking a highly skilled Account Manager to join our team. The successful candidate will be responsible for managing client relationships, understanding client needs, and coordinating project execution.About the Role:Manage Client Relationships: Develop and maintain strong relationships with clients, serving as the primary point of...

  • User Experience Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeExperience Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Title: User Experience SpecialistWe are committed to innovation, precision, and quality in developing advanced dental solutions.Our mission is to restore confidence and comfort for those suffering from dental problems.We pride ourselves on being technology-driven, quality-focused, and customer-centric, continuously pushing the boundaries of excellence in...

Client Experience Specialist

3 weeks ago

Coimbatore, Tamil Nadu, India beBeeProject Full time ₹ 50,00,000 - ₹ 80,00,000

Delivering Exceptional Client Experiences

The Project Coordinator plays a pivotal role in representing our organization to clients, ensuring top-notch customer service interactions through timely ticket responses, effective issue escalation, and seamless collaboration with internal departments.

Key Responsibilities:

  • Respond to client tickets promptly, addressing all queries and concerns in a professional manner.
  • Effectively escalate software bugs and issues to developers, ensuring timely resolution and closure with the client.
  • Facilitate communication between internal teams to resolve client issues efficiently.
  • Extract meaningful metrics and statistics from ticketing data to generate reports on time-to-resolution, classification, and other key performance indicators.
  • Utilize SQL querying skills to investigate and resolve issues effectively.

Essential Skills:

  • Superb customer service skills, with a focus on empathy and understanding.
  • Proven ability to escalate and resolve complex issues.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Excellent written and verbal communication skills, with the ability to train or mentor others.
  • Proficient knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Knowledge of relevant legal requirements and regulations.

Preferred Skills:

  • Experience with Zendesk, Userpilot, and Jira.
  • Strong background in customer support, with a proven track record of resolving complex issues.
  • Proficiency in MySQL database management and Google Suite applications.
  • Strong interpersonal skills, with the ability to work effectively in a team environment.