Customer Experience Specialist

2 days ago


Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000

Role Summary

This is a full-time remote opportunity for a skilled Customer Experience Specialist to provide exceptional support, ensure customer satisfaction, and drive sales growth.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Resolve issues promptly and effectively
  • Maintain accurate customer records
  • Proactively engage with customers to meet their needs
  • Collaborate with other departments to enhance customer experiences

Requirements:

  • Experience in customer support, satisfaction, and service
  • Strong communication skills (written and verbal)
  • Sales abilities and experience in identifying potential new clients
  • Proficiency in using customer service software and CRM tools
  • Problem-solving skills and ability to work independently
  • High level of empathy and dedication to improving customer experiences

Benefits:

A dynamic and supportive work environment

Opportunities for career growth and development

A competitive compensation package

Work-life balance and flexible scheduling

Prioritizing employee well-being and happiness

Company values diversity, equity, and inclusion

Build meaningful relationships with customers and colleagues

We are an equal opportunity employer and welcome applications from diverse candidates



  • Coimbatore, Tamil Nadu, India beBeeExperience Full time ₹ 8,00,000 - ₹ 15,00,000

    Customer Experience SpecialistWe are seeking a detail-oriented Customer Experience Specialist to join our team.About the Role:Collect and analyze customer feedback using Voice of Customer tools like MedalliaIdentify trends and patterns in customer data to inform business strategiesAnalyze large datasets to identify areas for improvementKey...


  • Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Customer Experience SpecialistWe are seeking a proactive and customer-focused professional to join our team as a Customer Experience Specialist. The ideal candidate will handle customer care calls, resolve queries, process orders from e-commerce platforms, and ensure excellent post-sales support.Main Responsibilities:Handle Inbound and Outbound...


  • Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 15,00,000

    Customer Service SpecialistThe role of a customer service specialist is multifaceted and plays a pivotal part in ensuring seamless interactions between customers and the organization. The ideal candidate should possess excellent communication skills, both written and verbal, to effectively respond to customer queries via phone, email, or chat.


  • Coimbatore, Tamil Nadu, India beBeeCustomerService Full time ₹ 26,000 - ₹ 36,000

    Job Title: Customer Support SpecialistWe are seeking a skilled and customer-focused representative to fill this critical role at our organization. As a key member of our support team, you will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and enhancing the overall customer experience.Main Responsibilities:Address...


  • Coimbatore, Tamil Nadu, India beBeeService Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Service Representative Job DescriptionWe are seeking a skilled and empathetic professional to join our team as a customer service representative.About the Role:The successful candidate will be responsible for handling inbound and outbound calls from customers with professionalism and courtesy, addressing customer inquiries, resolving issues, and...


  • Coimbatore, Tamil Nadu, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 70,00,000

    Delivering Exceptional Customer ExperiencesWe are seeking a highly skilled and dedicated professional to handle customer queries and issues via phone. As a key member of our team, you will play a critical role in delivering exceptional customer experiences through efficient and effective communication.Key Responsibilities:Handle customer inquiries and...


  • Coimbatore, Tamil Nadu, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 40,00,000

    Job OpportunityThe purpose of this role is to provide customer support and ensure a positive customer experience. The Customer Service Representative will be responsible for addressing customer inquiries and concerns, resolving issues, and maintaining relationships with customers.Key Responsibilities:Address customer inquiries and concerns via phone, email...


  • Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,50,000

    **Exceptional Customer Experience Expert Wanted**In this groundbreaking role, you'll play a pivotal part in shaping our user's journey. As an exceptional customer experience expert, you'll be responsible for delivering unparalleled support and guidance to our users.As the primary point of contact, you'll handle a wide range of customer inquiries via chat,...


  • Coimbatore, Tamil Nadu, India beBeeCustomer Full time US$ 2,00,000 - US$ 3,80,000

    About the OpportunityWe're seeking a highly motivated and customer-focused professional to deliver exceptional customer satisfaction in a large-scale housing project.This is an excellent opportunity for someone with a passion for delivering top-notch customer service, possessing excellent communication skills, and thriving in a dynamic environment.The ideal...


  • Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 9,00,000

    Job Role: Customer Service Professional We are seeking an accomplished Customer Service Professional to deliver exceptional customer experiences and support to our clients. Main Responsibilities:Prioritize timely service delivery in line with client expectationsRespond promptly to queries from internal or external stakeholdersEnsure accurate reporting and...