Retention and User Recovery Specialist

Senior Account Recovery SpecialistWe are seeking an experienced Senior Account Recovery Specialist to join our team. This key role involves managing high-value and complex accounts to ensure timely recovery of outstanding dues while also assessing and monitoring customer credit risk.This position requires a unique blend of strong negotiation skills,...

Role Overview: Our Expert in Winning Back ListenersWe are seeking a data-driven and creative marketer to take on one of our most critical challenges: preventing user churn and reactivating lapsed listeners. While our core retention team focuses on engaging active users, your mission is laser-focused on the pivotal moment a user decides to leave—and the...

Job Title: Customer Retention StrategistPreventing user churn and re-engaging lapsed listeners is our top priority. As a specialist in understanding why users leave, you'll develop strategies to save them or bring them back.This is a hands-on role for a problem-solver who loves to run experiments, analyze data, and see a direct impact on the size of our user...

Retention SpecialistWe are seeking a skilled professional to join our team and focus on preventing user churn and reactivating lapsed listeners.Key Responsibilities:Identify Churn Signals: Work with the data team to analyze predictive models and identify listeners showing signs of disengagement or a high risk of churning.Design & Launch 'Save' Campaigns:...

Retention Marketing SpecialistWe are seeking a talented Retention Marketing Specialist to help us grow our customer base and increase revenue. This role is perfect for someone with experience in retention marketing, who is passionate about delivering exceptional customer experiences.Job DescriptionThe successful candidate will be responsible for developing...

Role OverviewWe are seeking an analytical and user-centric Engagement Manager to lead in-app engagement, retention, and loyalty strategies. This role intersects marketing, product, and analytics, responsible for designing and deploying tactics to boost app usage, session time, and repeat behavior.You will develop engaging hooks, drive gamified experiences,...

We're on the hunt for a skilled specialist to join our team.This role requires you to focus on recoveries for personal loans, business loans, and auto loan portfolios by engaging with customers, negotiating settlements, and ensuring account closures—while adhering to regulatory guidelines.Contact delinquent customers via calls to follow up on overdue...

Job Title:Debt Recovery ExpertJob Summary:A highly skilled Debt Recovery Expert will oversee the timely collection of outstanding debts from customers or clients.This position requires close collaboration with the Accounting Department and collection agents to ensure effective debt recovery strategies are implemented.Key Responsibilities:Develop and execute...

Customer Support Specialist Role">We are seeking a highly skilled and enthusiastic customer support specialist to join our organization. As the first point of contact for users, you will be responsible for handling inbound queries, emails, and calls to resolve issues and provide accurate information.">About Us:">Our organization offers a competitive...

Job OverviewWe are seeking a skilled Product Growth Specialist who will drive user onboarding, feature adoption, and engagement for our super app designed for MSME business owners. This role sits at the intersection of Product, Marketing, and Customer Experience, ensuring that our users not only download the app but actively engage with it and derive...