Strategic Relationship Manager

4 days ago

Bengaluru, Karnataka, India beBeeClientCentric Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
Job Description:

We're not just in the business-to-business food service industry - we're in the business of capturing hearts. We transform ordinary corporate cafeterias into places of delight, where individuals can express themselves, find inspiration, and share happiness.

We strive to understand our clients' needs through empathy and provide solutions with an analytical mind that are scalable and sustainable. With a global presence across 17 countries, we serve our clients and users wholeheartedly.

The role is to ensure client satisfaction, retention, and growth. Fostering sustainable and profitable relationships with key clients is at the heart of this position. Interpersonal skills, strategic thinking, and a deep understanding of clients and products will keep you functioning above the rest.

Key responsibilities include leading company dynamics, developing/maintaining relationships with food service institutions, managing individual expense accounts, maintaining ongoing customer relationships, and driving conversations about new developments in products.

  • Lead the dynamic food service and develop/maintain relationships with food service institutions at all levels.
  • Manage individual expense accounts within budget guidelines.
  • Maintain ongoing relationships with customers and drive conversations to inform them about new developments in products.
  • Develop quotes and proposals.
  • Negotiate by phone, email, and in person.
  • Attend client meetings, food committee meetings, and other events related to clients.
  • Maintain effective, professional relationships with customers, vendors, and fellow employees.
  • Administer unit operations in accordance with standards required.

Responsibilities also include ensuring economic and efficient utilization of resources including utility, people, and technology. Analyze and help on-site/off-site partners manage effectively. Communicate regularly with clients to stay updated on operational activities and happenings. Action plans are completed following client satisfaction surveys and audits. Ensure all products are correctly priced in line with client agreement and specifications. Complete manpower schedule within budget. Adjust labor schedule in line with sales. Ensure site adherence to safety standards as per SLA.

Requirements:

Experience in the food industry, strong work ethic, integrity, personal accountability, ability to handle pressure, flexible adaptability, excellent written and verbal communication skills, sound knowledge and experience in working with food, technology, and people, and basic Food Hygiene certification are essential for success.

A message from our leadership: If you're passionate about making a profound impact in the world of food and technology, join us in our mission to spread joy and happiness in a world weighed down by stress and pressure.

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