Technical Operations Specialist
1 day ago
About NTT DATA Services
NTT DATA Services is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.
We have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.
We are one of the leading providers of digital and AI infrastructure in the world.
Negotiating salary range is between $80,000 - $120,000 per annum based on location and experience.
Job Description:
As a Production Support specialist, you will be responsible for ensuring smooth operation of our production environment.
You will work closely with cross-functional teams to identify and resolve issues within specified SLAs.
Key Responsibilities:
- Configure and customize product as per bank's requirements
- Work with ticketing tools (Jira / Freshdesk)
- Hands-on platform experience for product support
- Readiness to work shifts and/ or be on call and/ or put in extra hours for task closure
Requirements:
- 3-5 years of experience in Product Configuration
- Strong debugging and troubleshooting skills
- Ability to communicate effectively with key stakeholders
- Experience in Lending or trade finance domain is necessary
- Experience in Loan IQ or Trade Innovation is preferred
About Working at NTT DATA Services
We are an equal opportunity employer and offer a competitive salary package including health insurance, retirement plan, paid time off and career growth opportunities.
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