Customer Support Operations Manager

Job Title: Support Operations ManagerAs a key member of our team, you will play a crucial role in ensuring the smooth operation of our facilities. Your primary responsibility will be to effectively distribute customer complaints to the appropriate teams for prompt resolution.Arrange customer appointments for issue resolution.Process and track all expenses...

Job Role OverviewThe Product Support Lead plays a pivotal role in ensuring customer satisfaction by overseeing and optimising support operations.Key responsibilities include leading and managing the Customer Support team, with a focus on delivering exceptional support and technical assistance to customers.This role entails fostering a high-quality customer...

We are seeking a proactive and customer-focused professional to handle our international customer support operations.Key Responsibilities:Handle inbound and outbound customer communication via email, chat, and phone for global customers.Resolve customer queries related to products, services, orders, and payments with accuracy and efficiency.Maintain a...

We are looking for a visionary leader to spearhead our global customer support function.As Director – Customer Support, you will be responsible for leading high-performing teams across geographies and driving excellence in client satisfaction, ticket resolution, and customer experience.The ideal candidate will have a proven track record of managing global...

We're Hiring: Director – Customer Support (Global SaaS | US Shift) Location: Noida (Must support US time zone) Experience: 10+ Years | Global SaaS IndustryAre you an empathetic and data-driven leader who can build world-class support functions for global enterprise clients?We are seeking a Director – Customer Support for a global SaaS product company...

Call Center Manager Job DescriptionWe are seeking a highly skilled and experienced Call Center Manager to oversee the efficient handling of customer inquiries. The successful candidate will have excellent leadership skills, be able to develop and implement policies and procedures, and provide guidance to call center staff.Job Responsibilities:Oversee call...

Drive customer satisfaction and loyalty by providing exceptional support as a Customer Service Representative.Key Responsibilities:Build strong relationships with customers through effective communication and issue resolution.Manage incoming inquiries via phone, email, and live chat, providing accurate information and solutions.Develop a thorough...

Job Title: Administrative Operations ManagerThis is a dynamic role that involves overseeing administrative operations, coordinating office activities, and providing exceptional support to the management team. The ideal candidate will have excellent organizational skills, be able to analyze data for reports, and deliver outstanding customer service.Key...

Service Operations LeadWe are seeking a highly skilled Service Operations Lead to drive our service operations for press part tooling customers. As a key member of our team, you will be responsible for ensuring timely execution of Annual Maintenance Contracts, resolving customer complaints, and driving continuous improvement in service quality and customer...

Job Summary:As a Customer Success Intern, you will play a crucial role in supporting our customers and driving business growth. Your primary responsibility will be to manage customer communications, verify documentation, and maintain a professional and empathetic tone in all interactions.About the Role:You will be responsible for handling customer inquiries,...