
Customer Support Professional
2 days ago
Drive customer satisfaction and loyalty by providing exceptional support as a Customer Service Representative.
Key Responsibilities:- Build strong relationships with customers through effective communication and issue resolution.
- Manage incoming inquiries via phone, email, and live chat, providing accurate information and solutions.
- Develop a thorough understanding of the company's products and services to deliver personalized support.
- Resolve issues efficiently while maintaining a professional demeanor.
- Enhance time management and multitasking skills to handle multiple inquiries simultaneously.
- Analytical skills and expertise in customer retention.
- Strong communication and interpersonal skills.
- Customer experience enhancement capabilities.
- Ability to prioritize tasks effectively.
Bachelor's degree in Business Administration or related field is required. Previous experience in customer relationship management is an asset.
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