
Technical Product Specialist
2 weeks ago
About us
We empower organizations to simplify how people work. Operating globally, we drive transformation in the enterprise software and cybersecurity landscape.
Role Overview:
You will be a key player in shaping success by collaborating with sales and product development teams. You will understand customer needs, present product demos, and showcase value.
Responsibilities:
- Engage with potential clients to grasp their business requirements and challenges.
- Conduct thorough needs analysis to align our product with customer needs.
- Deliver compelling and informative product demonstrations to showcase features and benefits.
- Customize demos to address specific customer requirements and pain points.
- Develop deep understanding of technical aspects and integration with diverse IT environments.
- Collaborate with product development team to stay informed about latest features and updates.
- Work closely with sales team to provide technical expertise during sales process.
- Collaborate with marketing team to develop and enhance sales collateral and presentations.
- Build and maintain strong relationships with key stakeholders, including IT decision-makers.
- Address customer inquiries and concerns during presales process.
- Stay informed about industry trends, competitor products, and market demands.
- Provide feedback to product development team based on customer interactions.
Requirements:
- Bachelor's degree in relevant technical field or equivalent work experience.
- Minimum 3+ years of professional pre-sales experience required specifically in technical sales or similar customer-facing role within SaaS industry, with strong focus on complex structured products.
- Proven experience in presales, technical sales, or similar customer-facing role within SaaS industry.
- Strong technical acumen and ability to understand and articulate complex technical concepts.
- Excellent communication and presentation skills.
- Ability to work independently and collaboratively in fast-paced environment.
- Prior experience in MDM/UEM domain is a plus.
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