Financial Transaction Risk Investigator
18 hours ago
This role is with myGwork, a global platform for the LGBTQ+ business community. Amazon India seeks dedicated and analytical candidates to join the Transaction Risk Management Team in Hyderabad.
Job DescriptionThe Financial Transaction Risk Investigator position involves investigating and eliminating online eCommerce risk. Ideal applicants have experience in eCommerce payments, trust and safety, and customer-driven workplaces. The role requires excellent judgment, individual problem-solving skills, and analytical thinking to authenticate customers and transactions. Independent decision-making with little guidance and high accuracy are expected.
Key Responsibilities- Engage in frequent written and verbal communication with department management, risk analysts, risk engineers, and third-party associates.
- Contact customers by phone when necessary.
Bachelor's degree or equivalent required. 1+ years of customer service experience, with excellent written and spoken English skills. Fluency in reading and writing English is essential. Experience with Microsoft Office products and applications is also required. Knowledge of payments or e-commerce is desirable.
A flexible schedule, including weekends, nights, and holidays, may be required.
Salary and BenefitsThe estimated salary for this role is ₹6-8 lakhs per annum, depending on qualifications and experience. Our inclusive culture empowers Amazonians to deliver exceptional results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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