
Senior Service Proposition Manager
1 week ago
About the Role:
We are seeking a skilled and experienced professional to join our team as a Service Designer. The successful candidate will work closely with business, technology, and product teams to create and test new service propositions.
Key responsibilities include uncovering the competitive landscape and market fit for new propositions, owning research methodology and facilitation with users and stakeholders, demonstrated expertise with systems thinking and creating new optimised ecosystems that balances user, business, and technology priorities.
The ideal candidate will have previous working experience as a Service Designer for 6+ years, demonstrated ability to think critically, hold complexity, and think across many layers of an organisation or service.
The role involves working closely with emerging technology and technical teams to push innovation, interfacing with and getting buy-in with senior stakeholders.
Key Skills and Qualifications:
- Previous working experience as a Service Designer for 6+ years
- Demonstrated ability to think critically, hold complexity, and think across many layers of an organisation or service
- Experience working in the financial sector, understanding the nuances of the business
- Experience working closely with emerging technology and technical teams to push innovation
Benefits:
We offer a dynamic and collaborative work environment, opportunities for growth and development, and a competitive salary and benefits package.
Nice to Haves:
- Experience or curiosity with blockchain and how to leverage its capabilities in new ways
- Experience working in startups or using lean startup methodologies to test and iterate at pace
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