Accounts Receivable Collection Specialist
4 weeks ago
Job Position: AR Collection Specialist
We are seeking a skilled Accounts Receivable Collection Specialist to verify, enter, and post Accounts Receivable data through the use of a computer terminal. The ideal candidate will analyze and verify the correctness of accounts and make regular collection calls to customers to ensure timely receipt of payments.
Key Responsibilities:
- Review the aging report daily to identify potential issues and research credits/over-payments immediately.
- Maintain daily contact with delinquent accounts receivable customers and resolve discrepancies in a timely manner by providing necessary information.
- Update the customer contact log via screen notes to record dates, times, and contents of telephone conversations/e-mail correspondence.
- Review the assigned portion of the credit hold report every day and respond immediately to credit hold email alerts to ensure the timely release of orders when allowable.
- Assist the Credit/Collection Supervisor in establishing and maintaining credit lines by obtaining information through written requests or telephone contact to obtain financial information.
- Support the team by being cross-trained in all phases of the Accounts Receivable department, including billing, credit, collections, and customer account maintenance.
- Obtain customer credit card information and forward it for processing.
- Keep the Credit/Collection Supervisor and/or Controller informed of key accounts (past-due and/or problem accounts) through regular discussions and review of the aging report.
Requirements:
- 2-4 years of experience in Accounts Receivable with a strong emphasis on B2B accounts collection.
- Knowledge of international collection is a must.
- Excellent written and communication skills, as well as proficiency in MS Excel.
- Customer service oriented and possess good problem-solving abilities.
- B.Com,/M.Com. & MBA Finance would be preferred.
Additional Information:
- Candidates are required to work in the night shift only and be willing to commute on their own.
- Work timing: 6:30 PM - 3:30 AM. (Monday to Friday) No rotating shifts.
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