Accounts Receivable Collection Specialist
2 weeks ago
We are seeking a highly skilled Accounts Receivable Collection Specialist to join our team at Cresc Datasoft Pvt. Ltd. The ideal candidate will be responsible for verifying, entering and posting Accounts Receivable data through the use of a computer terminal. Analysis and verification of correctness of accounts and regular collection calls to customers to ensure timely receipt of payments are key responsibilities of this role.
Key Responsibilities:
- Review aging report on a daily basis. Research credits/over-payments immediately.
- Maintain daily contact with delinquent accounts receivable customers and resolve discrepancies on a timely basis by providing necessary information, as requested (either through telephone, etc.).
- Maintain up-to-date customer contact log via screen notes by recording dates, times and contents of telephone conversations/email correspondence.
- Review assigned portion of credit hold report every day and respond immediately to credit hold email alerts to ensure the timely release of orders when allowable.
- Assist Credit/Collection Supervisor in establishing and maintaining credit lines by obtaining information through written requests or telephone contact to obtain financial information.
- Serve as backup to other department members by being cross-trained in all phases of Accounts Receivable department i.e.: billing, credit, collections, and customer account maintenance.
- Obtain customer credit card information and forward for processing.
- Apprise Credit/Collection Supervisor and/or Controller of Key Accounts (past-due and/or problem accounts) through monthly discussions and review of the aging report.
Requirements:
- 2-4 year's experience in Accounts Receivable with a strong emphasis on B2B accounts collection.
- Knowledge of international collection is a must.
- Excellent written and communication & proficient in MS Excel is required.
- Customer service oriented and possess good problem solving abilities.
- B.Com,/M.Com. & MBA Finance would be preferred.
Additional Information:
- Candidates are required to work in night shift only and willing to commute on their own.
- Work Timing : 6:30 PM - 3:30 AM. (Monday to Friday) No Rotating Shifts.
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