Accounts Receivable Specialist

5 days ago


Bengaluru, Karnataka, India Cresc Datasoft Pvt. Ltd. Full time

Job Title: AR Collections Specialist

We are seeking a highly skilled Accounts Receivable Collector to join our team at Cresc Datasoft Pvt. Ltd. The ideal candidate will be responsible for verifying, entering, and posting Accounts Receivable data through the use of a computer terminal. They will analyze and verify the correctness of accounts and make regular collection calls to customers to ensure timely receipt of payments.

Key Responsibilities:

  • Review the aging report daily to identify potential issues and research credits/over-payments immediately.
  • Maintain daily contact with delinquent accounts receivable customers and resolve discrepancies in a timely manner by providing necessary information, as requested.
  • Update the customer contact log via screen notes to record dates, times, and contents of telephone conversations/e-mail correspondence.
  • Review the assigned portion of the credit hold report every day and respond immediately to credit hold email alerts to ensure the timely release of orders when allowable.
  • Assist the Credit/Collection Supervisor in establishing and maintaining credit lines by obtaining information through written requests or telephone contact to obtain financial information.
  • Serve as a backup to other department members by being cross-trained in all phases of the Accounts Receivable department, including billing, credit, collections, and customer account maintenance.
  • Obtain customer credit card information and forward it for processing.
  • Keep the Credit/Collection Supervisor and/or Controller informed of key accounts (past-due and/or problem accounts) through regular discussions and review of the aging report.

Requirements:

  • 2-4 years of experience in Accounts Receivable with a strong emphasis on B2B accounts collection.
  • Knowledge of international collection is a must.
  • Excellent written and communication skills, as well as proficiency in MS Excel.
  • Customer service-oriented and possess good problem-solving abilities.
  • B.Com,/M.Com. & MBA Finance would be preferred.

Additional Information:

  • Candidates are required to work in the night shift only and are willing to commute on their own.
  • Work timing: 6:30 PM - 3:30 AM (Monday to Friday) No rotating shifts.


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