AR Collections Specialist

2 weeks ago


Bengaluru, Karnataka, India Cresc Datasoft Pvt. Ltd. Full time

Job Overview


Cresc Datasoft Pvt. Ltd. is seeking an experienced Accounts Receivable Collection Specialist to join our team in this challenging role.


About the Job


This position involves verifying, entering, and posting accounts receivable data through the use of a computer terminal. You will analyze and verify the correctness of accounts and make regular collection calls to customers to ensure timely receipt of payments.


Responsibilities



  • Review aging reports on a daily basis and research credits/over-payments immediately.
  • Maintain daily contact with delinquent accounts receivable customers and resolve discrepancies on a timely basis by providing necessary information, as requested (either through telephone or email).
  • Maintain up-to-date customer contact logs via screen notes by recording dates, times, and contents of telephone conversations/email correspondence.
  • Review assigned portions of credit hold reports every day and respond immediately to credit hold email alerts to ensure the timely release of orders when allowable.
  • Assist Credit/Collection Supervisor in establishing and maintaining credit lines by obtaining information through written requests or telephone contact to obtain financial information. Maintain corporate cash flow and keep bad debts to a minimum by making collection calls daily or as needed.
  • Serve as backup to other department members by being cross-trained in all phases of Accounts Receivable department i.e., billing, credit, collections, and customer account maintenance.
  • Obtain customer credit card information and forward for processing.
  • ApriCredit/Collection Supervisor and/or Controller of Key Accounts (past-due and/or problem accounts) through monthly discussions and review of the aging report.

Requirements



  • 2-4 years' experience in Accounts Receivable with a strong emphasis on B2B accounts collection.
  • Knowledge of international collection is a must.
  • Excellent written and communication & proficient in MS Excel is required.
  • Customer service-oriented and possess good problem-solving abilities.
  • B.Com,/M.Com. & MBA Finance would be preferred.

Working Conditions



  • Candidates are required to work in night shifts only and willing to commute on their own.
  • Work Timing: 6:30 PM - 3:30 AM (Monday to Friday). No rotating shifts.

Salary Information


The estimated salary for this position is ₹25,000 - ₹35,000 per month, depending on experience and qualifications.



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