Operational Excellence Manager

2 days ago


Gurgaon, Haryana, India beBeeQuality Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: Team Lead - RCM Quality

 

We are seeking an experienced professional to lead process improvement initiatives, ensure quality standards, and partner with stakeholders to drive operational excellence in Revenue Cycle Management (RCM).

 

As a Team Lead - RCM Quality, you will be responsible for leading cross-functional teams, executing Lean Six Sigma Green Belt projects, conducting audits, scoring, FMEA, process mapping, and VSM to identify gaps and implement corrective actions.

 

Key responsibilities include:

  • Developing and implementing quality standards to ensure compliance and regulatory adherence.
  • Collaborating with senior leadership and cross-functional teams to facilitate change management and innovation.
  • Preparing and presenting impactful reports and dashboards using MS Excel and PowerPoint.
  • Supporting digital transformation initiatives through exposure to Power Platform, VBA Macros, RPA tools, and Generative AI.

 

The ideal candidate will possess strong experience in audits, scoring, FMEA, VSM, and quality tools. Advanced proficiency in MS Excel, PowerPoint is required, along with strong analytical capability in forecasting, estimation, and resource planning.

 

Additionally, the successful candidate will have 6 years of professional experience in the RCM domain, with proven expertise in identifying process gaps, root cause analysis, and implementing sustainable solutions.

 

Preferred qualifications include Lean Six Sigma Green Belt Certification, applied knowledge of Lean, Six Sigma, and change management principles.



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