Customer Service Representative

4 days ago


Bhubaneshwar, Odisha, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 4,00,000
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and wants to grow their career in a dynamic and fast-paced environment.

Job Summary

The primary responsibility of this role will be to respond to customer inquiries, resolve issues, and provide solutions that meet or exceed customer expectations. You will work closely with internal stakeholders to ensure seamless communication and collaboration.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Provide product information and recommendations to customers
  • Work collaboratively with internal teams to resolve complex customer issues
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple priorities
  • Proven problem-solving and conflict resolution skills
Preferred Qualifications:
  • 1-2 years of customer service experience
  • Knowledge of sales and marketing principles
  • Experience working in a call center or customer-facing environment
Benefits:

Competitive compensation package, including base salary and incentives

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a collaborative team culture.



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