
Debt Collector Specialist
5 days ago
We are seeking a dedicated debt recovery specialist to assist our business with the recovery of outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone, negotiating payment plans with debtors, and enacting payment plans that eliminate debt.
To ensure success as a debt recovery specialist, you should possess experience with debt collection and knowledge of the Fair Debt Collection Practices Act (FDCPA). Accomplished debt recovery specialists will mitigate financial losses by developing and enacting manageable debt recovery plans.
Debt Recovery Roles and Responsibilities
• Collaborating on debt recovery efforts with Accounts, Sales, and the Legal Department
• Developing debt recovery strategies and plans
• Adhering to the FDCPA throughout the debt collection process
• Contacting debtors by telephone to enact and negotiate debt recovery
• Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents
• Preventing repeated payment delinquency by negotiating manageable debt payments
• Negotiating settlements to receive payment on a certain percentage of the debt
• Keeping hard copy and electronic records of all communications, payment plans agreed to, and amounts paid
Debt Recovery Requirements
• Debt collection certification or training preferred
• In-depth knowledge of the FDCPA and professional codes of conduct
• A minimum of 1 year experience in sales, customer service, or telemarketing
• Previous debt collection experience will be advantageous
• Experience in developing and enacting debt recovery plans and strategies to prevent losses
• Exceptional ability to communicate with debtors to negotiate debt payment plans
• Ability to collaborate on debt recovery efforts with other departments and institutions
• Exceptional recordkeeping and interpersonal skills
Benefits
Your hard work and dedication will be rewarded with a competitive salary and a range of benefits.
Work Location
This is a full-time position, and you will be required to work in person at our location in Greater Noida, Uttar Pradesh.
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