Digital Communications Manager

4 weeks ago


Bengaluru, Karnataka, India Carrier Full time

Job Title: Digital Communications Manager

Job Summary:

We are seeking a highly skilled Digital Communications Manager to join our team at Carrier Global Corporation. As a key member of our Digital team, you will be responsible for owning and managing organizational change management, communications, and trainings for our HVAC APAC DT organization.

Key Responsibilities:

  • Design and manage organizational change management initiatives in alignment with Carrier global standards.
  • Assess key changes and establish gate-keeping processes to minimize impact.
  • Work with stakeholders to understand their needs and support the execution of changes.
  • Lead or participate in continuous improvement efforts and build expertise in creating, analyzing, and improving processes.
  • Apply a structured methodology to lead change management activities and create a strategy to support adoption of changes.
  • Implement projects and take ownership of deliverables.
  • Support communication efforts and design, develop, deliver, and manage communications.
  • Assess change impact, conduct impact analyses, and identify key stakeholders.
  • Define and measure success metrics and monitor change progress.
  • Support change and release management at the organizational level.
  • Establish change and release management processes in alignment with agile methodologies.
  • Execute and own talent development programs.
  • Understand and analyze training needs and create training plans for development of HVAC APAC DT organization.
  • Partner with Carrier global team to organize trainings and talent development programs.

Qualifications/Skills:

  • BA or BS degree in Computer Science or similar degree.
  • Five or more years of experience in a relevant field.
  • A blend of business, IT, financial, and communication skills.
  • Well-versed in key terms and concepts of change management.
  • Ability to develop and understand reports in tools like Excel and Power BI.
  • Ability to summarize complex data into easy-to-understand dashboards.
  • Able to communicate with senior leadership teams.
  • Experienced with Atlassian tools, such as Jira and Confluence.
  • Support agile software development process and tools.

Benefits:

We offer competitive benefits programs for all employees, including flexible schedules, parental leave, professional development opportunities, and an Employee Assistance Programme.

Our Commitment to You:

We strive to create a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers.



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