Digital Communications Manager
4 weeks ago
Job Title: Digital Communications Manager
Job Summary:
We are seeking a highly skilled Digital Communications Manager to join our team at Carrier Global Corporation. As a key member of our Digital team, you will be responsible for owning and managing organizational change management, communications, and trainings for our HVAC APAC DT organization.
Key Responsibilities:
- Design and manage organizational change management initiatives in alignment with Carrier global standards.
- Assess key changes and establish gate-keeping processes to minimize impact.
- Work with stakeholders to understand their needs and support the execution of changes.
- Lead or participate in continuous improvement efforts and build expertise in creating, analyzing, and improving processes.
- Apply a structured methodology to lead change management activities and create a strategy to support adoption of changes.
- Implement projects and take ownership of deliverables.
- Support communication efforts and design, develop, deliver, and manage communications.
- Assess change impact, conduct impact analyses, and identify key stakeholders.
- Define and measure success metrics and monitor change progress.
- Support change and release management at the organizational level.
- Establish change and release management processes in alignment with agile methodologies.
- Execute and own talent development programs.
- Understand and analyze training needs and create training plans for development of HVAC APAC DT organization.
- Partner with Carrier global team to organize trainings and talent development programs.
Qualifications/Skills:
- BA or BS degree in Computer Science or similar degree.
- Five or more years of experience in a relevant field.
- A blend of business, IT, financial, and communication skills.
- Well-versed in key terms and concepts of change management.
- Ability to develop and understand reports in tools like Excel and Power BI.
- Ability to summarize complex data into easy-to-understand dashboards.
- Able to communicate with senior leadership teams.
- Experienced with Atlassian tools, such as Jira and Confluence.
- Support agile software development process and tools.
Benefits:
We offer competitive benefits programs for all employees, including flexible schedules, parental leave, professional development opportunities, and an Employee Assistance Programme.
Our Commitment to You:
We strive to create a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers.
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