Digital Communications Manager

2 weeks ago

Bengaluru, Karnataka, India Carrier Full time

Job Summary

Carrier Global Corporation is seeking a skilled Communications and Training Manager to join our Digital team in APAC. As a key member of our team, you will be responsible for designing and managing organizational change management, communications, and trainings for our HVAC APAC DT organization.

Key Responsibilities

  • Develop and implement change management strategies to minimize the impact of major changes on our organization.
  • Work closely with stakeholders to understand their needs, analyze problems, and capture requirements, and then support the execution of changes.
  • Lead or participate in continuous improvement efforts, building expertise in creating, analyzing, and improving processes.
  • Apply a structured methodology to lead change management activities and create a strategy to support adoption of changes required by a project or initiative.
  • Support the design, development, delivery, and management of communications.
  • Assess change impact, conduct impact analyses, assess change readiness, and identify key stakeholders.
  • Define and measure success metrics and monitor change progress.
  • Support change and release management at the organizational level.
  • Support the adoption of agile ways of working and establish change and release management processes in alignment with agile methodologies.
  • Execute and own talent development programs, including understanding and analyzing training needs, creating training plans, and partnering with the global team to organize trainings and talent development programs.

Qualifications/Skill

  • Bachelor's degree in Computer Science or a similar field.
  • Five or more years of experience in a relevant field.
  • A blend of business, IT, financial, and communication skills, capable of explaining IT concepts to business leaders and vice versa.
  • Well-versed with key terms and concepts of change management.
  • Ability to develop and understand reports in tools like Excel and Power BI.
  • Ability to summarize complex data into easy-to-understand dashboards.
  • Able to communicate with senior leadership teams.
  • Experienced with Atlassian tools, such as Jira and Confluence.

About Us

Carrier Global Corporation is a global leader in intelligent climate and energy solutions. We are committed to creating solutions that matter for people and our planet for generations to come. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers.

What We Offer

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. This includes flexible schedules, parental leave, professional development opportunities, and an Employee Assistance Programme.

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