Drive Customer Satisfaction as an Order Management Professional

Job Title: Customer Order Service ExecutiveWe are seeking a highly skilled and organized Customer Order Service Executive to join our team.About the RoleThis is an exciting opportunity for a customer-focused professional to manage and process customer orders, ensuring timely and accurate delivery of products and services. As a key member of our sales team,...

Job OverviewAs a Customer Success Associate, you will be responsible for delivering exceptional customer service and support to ensure customer satisfaction and retention.Engage with customers proactively to provide top-notch service and support, ensuring timely resolution of their queries and issues.Lead the onboarding process and provide ongoing support to...

Custom Merchandising ManagerThe ideal candidate will be responsible for managing and leading our custom order lifecycle, from client brief to delivery.Develop and maintain custom order trackers, T&A calendars, and internal coordination sheets to ensure timely delivery.Coordinate with clients, designers, and internal design teams to understand specifications,...

Responsibilities:Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured).Convert an order from a quote or excel sheet to a sales order in companys ERP system and ensure completeness and accuracy.Ensure accuracy of order details, including product codes, quantities,...

Job Opportunity:We are seeking an experienced professional to manage orders from valued customers, ensuring seamless service and maintaining our commercial partnerships.

Job SummaryThis role involves managing order entry processes on a daily basis, requiring strong communication and organizational skills.Hands-on experience in delivering orders efficiently as per service level agreements is essential for this position.Conducting client meetings via audio or webex conferences while driving the team towards individual KPIs is...

Operational ManagementSupervise and ensure smooth daily operations of Royal Drive Luxury, Royal Drive Smart, and Royal Drive Café (once launched).Sales OperationsReview and monitor all enquiries, walk-ins, and sales pipelines to maximize conversion and customer satisfaction.Conduct and review daily, weekly, and monthly meetings with respective teams to...

ServiceNow Order Management DeveloperWe are seeking an experienced ServiceNow developer with a strong understanding of the platform and its applications to join our core transformation program. The ideal candidate will have expertise in CSDM, ITSM, SPM and other related modules.Job Summary:Develop enhancements identified during UAT and review existing...

Job Title: Employee Engagement The role of an Employee Engagement professional is to develop and execute programs that boost workforce morale, productivity, and overall job satisfaction.Key Responsibilities:Design and implement comprehensive employee engagement strategies to drive business outcomes.Conduct regular feedback surveys to analyze results and...

Customer Service Team Lead RoleWe are seeking a proactive and experienced professional to oversee our blended customer service process.The ideal candidate will manage day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction and loyalty.Monitor daily customer volume metrics,...