Order Management Specialist

2 days ago

Thiruvananthapuram, Kerala, India beBeeServicenow Full time ₹ 18,00,000 - ₹ 22,00,000

ServiceNow Order Management Developer

We are seeking an experienced ServiceNow developer with a strong understanding of the platform and its applications to join our core transformation program. The ideal candidate will have expertise in CSDM, ITSM, SPM and other related modules.

Job Summary:

  • Develop enhancements identified during UAT and review existing designs for improvements.
  • Implement ServiceNow OM and CSM solutions including simple order capture and orchestration, complex order capture and orchestration with links to SPM & CSM and integrations with third-party tools.
  • Collaborate with ServiceNow Architect and tech leads to design and implement best-practice ServiceNow solutions.

Key Responsibilities:

  • Develop and enhance ServiceNow Order Management and Customer Service Management solutions.
  • Design and implement workflows and business processes using ServiceNow Flow Designer.
  • Configure and integrate third-party tools using ServiceNow Integration Hub.

Requirements:

  • Fluent English with excellent communication skills.
  • Fast learner with proactive attitude.
  • Strong teamwork skills – able to support and collaborate when challenges arise.
  • Minimum 6+ years of experience in ServiceNow development (3+ years in Order Management).
  • Good knowledge of ServiceNow modules: CSM, ITSM, SPM.
  • Strong expertise in CSDM.
  • Deep understanding of Workspaces, UI Builder, Flow Designer.
  • Proficiency with integrations (scripted APIs, Integration Hub).
  • Excellent knowledge of ServiceNow platform and core features (CMDB, applications, shared capabilities).

Mission Description:

Join our core ServiceNow transformation program, with a focus on Order Management and Delivery processes. As a ServiceNow developer, you will work closely with our team to design and implement best-practice solutions using ServiceNow platform.

Contract Details:

  • Type: Freelance / Contract
  • Duration: Long term
  • Remote Work: 100% remote from India

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