Cyber Security Solutions Expert, West
1 month ago
About Trend Micro
Trend Micro is a global leader in cybersecurity solutions. We provide cutting-edge security software and services that protect individuals, businesses, and organizations from cyber threats.
Job Summary
We are seeking a highly skilled Cyber Security Solutions Expert to join our team in the West region. This role will involve delivering exceptional presales support and solutions to customers, leveraging your technical expertise to drive sales growth and customer satisfaction.
Main Responsibilities
- Deliver high-quality presales support and solutions to customers, showcasing unique value propositions for Trend Micro products and services.
- Collaborate with sales representatives and pre-sales customers to understand their needs, risks, and technology gaps, providing tailored guidance on security architecture and implementation.
- Develop close relationships with customers to influence their technical strategy, leveraging strong problem-solving skills to design solutions that meet their requirements.
- Presentation of complex technical issues and solutions to all levels of an organization in a clear, engaging, and meaningful manner.
- Work closely with Regional/Global Product Managers and Product Marketing Managers to stay up-to-date with the latest product knowledge and technologies.
- Leverage channel partners to upscale and train them for customer engagement, ensuring seamless delivery of Trend Micro solutions.
- Conduct routine updates on new products and technologies to internal sales staff, enhancing their knowledge and capabilities.
- Contribute to departmental best practices, strategies, methodologies, and documentation to increase efficiencies and improve overall performance.
- Maintain current technical knowledge through continuous self-improvement and learning, participating in technical communities of interest and contributing to industry events as a speaker or panelist.
Requirements and Qualifications
- Rich experience in delivering high-quality presales support and solutions, bringing unique value to customers.
- Strong understanding of SOC operations, security analytics capabilities, cloud architect understanding, cloud-native application security, SASE, CASB, and Zero Trust models.
- Familiarity with Microsoft O365, Azure, Google, AWS services, and exposure to security software solutions like Firewall, Content Security, Intrusion Prevention, Encryption, Data Leakage, Data Protection, and Monitoring Security.
- Excellent written and spoken communication skills in English, with a strong interest in all aspects of cybersecurity and a passion for customer security.
- Excellent understanding of public cloud technologies such as AWS and Azure.
Estimated Salary Range: $80,000 - $110,000 per year
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