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Customer Support Representative

1 month ago


Hyderabad, Telangana, India CapTalent HR Full time
Job Overview

We are seeking an experienced Customer Support Representative to join our team at CapTalent HR. As a key member of our support team, you will be responsible for providing exceptional customer service via email and chat channels.

This is a fantastic opportunity for individuals who possess excellent communication skills in English and Hindi, with a minimum of 1 year of experience in email or chat support.

Key Responsibilities:
  • Respond to customer inquiries via email and chat in a timely and professional manner.
  • Provide accurate and helpful solutions to customer issues.
  • Utilize good communication skills to ensure customer satisfaction.
Requirements:

To be successful in this role, you should have:

  • At least 1 year of experience in email or chat support.
  • Excellent communication skills in English and Hindi.
  • A strong ability to work in a team environment.
Benefits:

We offer a competitive salary package, including:

  • Up to ₹3,00,000 per annum.
  • Day shift hours from 8am to 8pm, with a flexible schedule.
  • Location: Pocharam & Begumpet, Hyderabad.
What We Offer:

As a valued member of our team, you can expect:

  • Cab facility provided within a 35km radius.
  • Daily traveling allowance of ₹80 per day.