Customer Service Representative Opportunity
4 weeks ago
HCLTech
We are seeking a talented Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.
Responsibilities:
- Resolve technical issues via email and chat in a timely and professional manner.
- Investigate and escalate complex issues as needed, working closely with internal teams to ensure effective resolution.
- Maintain compliance with customer satisfaction metrics (CSAT) and other performance goals.
Requirements:
- Excellent written and verbal communication skills.
- Bachelor's degree in any field.
- Strong analytical and troubleshooting skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits:
- Opportunity to work with a leading technology company.
- Competitive salary: ₹400,000 - ₹600,000 per annum.
- Chance to develop your career in a dynamic industry.
Additional Information:
This is a fantastic opportunity to grow your career in customer service. If you are passionate about delivering excellent customer experiences and have the required skills and qualifications, we encourage you to apply.
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